Contact
Three lines, three teams.
We don’t hide behind chatbots. Each line below goes straight to the team that owns the question.
Sales
Looking at RelyvBank for your business? Our team responds same business day.
sales@relyvbank.demo
Support
Existing customer needing help with your account, a transfer, or a card. Average response: 42 min.
support@relyvbank.demo · 1-800-455-9999
Fraud (24/7)
See a charge you don’t recognize, or lost your card? Call immediately — we answer in under 90 seconds.
1-800-455-FRAUD (3728)
Frequently asked
Is my money FDIC-insured?+
Yes — up to $250,000 per depositor through our partner bank, Stride Bank N.A. (FDIC# 22139). Multi-bank sweep accounts extend protection up to $5M.
Are you a real bank?+
We’re a financial-technology platform. Deposits are held with our partner Stride Bank N.A., Member FDIC. We are not a bank.
Where are you headquartered?+
Austin, TX. Engineering hubs in NYC and Berlin. Treasury and bank-ops in Wilmington, DE.
How long does it take to open a business account?+
For most US LLCs and C-Corps with EIN: under 15 minutes. We verify your filings via Secretary-of-State APIs.